help!

[Vapor09]

I am unable to connect any otg related devices to my Samsung Galaxy C7 pro. Please help me.

[admn]

You need to get a compatible otg adapter for the same. The one provided in the box is just a usb c to usb a converter.

[GaganBro]

Sir..first off All reboot phone..check for updates and download drivers....u can download custom otg app s🔥👍👍

[Shiv9564]

It's a bug report it to SAMSUNG Developer's Team

[hkchauhan]

update ka bad...ya otge bale problem mera phone ma bhe aarhe ha..

[YRSS]

it might be due to bug and also report that to Samsung

[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Check by using any other OTG cable with the device and check the issue.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Check the issue in Safe Mode.
4) Keep updating the device via FOTA or Smart Switch.
5) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[deepakvashya]

Wow.Super!!!!

[nupurnagarajan]

great info