I am having the same problem. Can anyone help me to recover the file because it's a important Data file. Could anyone help with this issue , kindly check and do the need full.
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)
Note. please attach the error log file within 15 minutes of the error occurring.
