Original topic:

samsung a50 flashlight not working and charging issues since last update

(Topic created on: 07-06-2020 04:01 AM)
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drvishvesh
Beginner Level 4
Options
Galaxy A

- The flashlight doesn't work anymore unless the phone is plugged and charging, what a weird bug!. If I try to turn on the flashlight without the charger plugged in, it simply doesn't turn on (Google Assistant can't turn it on either). The camera seems to be able to turn on the LED flash but it's completely bugged out, the flash keeps turning on and off and sometimes even stays on after leaving the camera (phone unplugged from the charger).
- The phone keeps throwing error messages telling me to "check the cable connection" when it's plugged in.
- The phone also takes more than 10 seconds to detect the charger (and keeps saying it's charging more than 15 seconds after unplugging the charger).
- The fast charging toggle on the Device CareBattery Settings simply does not work, the phone will keep using fast charging even if the toggle is set to disable.
- If I turn off the phone, it keeps showing a battery with an exclamation mark and It's hard to get it to turn on, I have to find the right timining after the battery icon disappears to turn it on.
Any solutions on this issue as i cannot bear factory reset right now .
DrVishveshn
Active Level 1
Galaxy A
for what 2000 rupees they want ? my phone is in warranty its not an year old and have to pay for it ??
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ArshYadav
Active Level 3
Galaxy A
yes, first they asked Rs 180 just to open the ticket and than said it will take Rs 2000 to upgrade the software again
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ArshYadav
Active Level 3
Galaxy A
samsung team please work on this bug...as most of the users facing this issue after software upgrade... plz share some upgrade patch so that flashlight and charging issue gets resolved
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hunt786
Beginner Level 2
Galaxy A

Exactly same issue... 

Don't know what to do...

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JessRabbit85
Beginner Level 2
Galaxy A

I am also having this issue!!! Super frustrating 

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hunt786
Beginner Level 2
Galaxy A
change the charging strip board completely..will resolve charging and flashlight issue
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NVDVR
Active Level 3
Galaxy A

Done that, still didn't fix the issue. Sent it to Samsung and they said it's either a software issue or a main PCB problem, they can't do anything about it in either case.

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mowhawk
Beginner Level 2
Galaxy A

I have the same issue, just sent error log to samsung hope we get a solution 

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Ankit56
Beginner Level 3
Galaxy A
I'm also having the same issues
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DrVishveshn
Active Level 1
Galaxy A
its almost 6 months i am using the phone in same condition too many upadtes comes and go but samsung your not able to resolve it
being a samsung user since many years
i am totally disappointed by the service now the phone has ran out of warranty
now theyll blame for our use
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