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12-19-2019 01:41 AM in
Galaxy AMy issues were:
1 - flashlight not working
2 - Charging was too slow! To get a full charge of 100%, I had to leave the phone plugged in for
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12-19-2019 06:29 AM in
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12-19-2019 07:00 AM in
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12-19-2019 07:25 AM in
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12-19-2019 09:10 AM in
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12-19-2019 10:38 AM in
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12-19-2019 01:50 PM (Last edited 12-19-2019 01:50 PM ) in
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12-24-2019 02:59 PM in
Galaxy AHi there,
Please perform the following step to resolve the above mentioned issue:
1- Settings >> general management >> reset >> reset settings.
2- Camera--> Setting of camera --> Reset of camera setting.
3- Charge the device with the original charger.
4- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 150 mins).
5- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members