Original topic:

My issues A50 2019

(Topic created on: 12-19-2019 01:41 AM)
202 Views
Samsung_NEptxWV
Beginner Level 4
Options
Galaxy A

My issues were:
1 - flashlight not working

2 - Charging was too slow! To get a full charge of 100%, I had to leave the phone plugged in for

7 Comments
Deepakj
Active Level 9
Galaxy A
full charge time is 1 hour 54 minutes from 0 to 100
0 Likes
Poovanna
Active Level 1
Galaxy A
my phone takes exactly around 80 to 100 mins for a full charge (with my wifi turned off)
0 Likes
Galaxy A
it is 15w charger it takes 1 hr 50 min for me to full charge and flashlight defect is manufacturing defect, go to Samsung care centres
0 Likes
A50phone
Active Level 8
Galaxy A
yes charging time is more
0 Likes
Shahinmarzia
Expert Level 5
Galaxy A
please turn on your fast charging mode
amAzhy
Active Level 6
Galaxy A
don't use your mobile while charging and turn off wifi as well
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the following step to resolve the above mentioned issue:

1- Settings >> general management >> reset >> reset settings.

2- Camera--> Setting of camera --> Reset of camera setting.

3- Charge the device with the original charger.

4- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 150 mins).

5- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

 

 

0 Likes