problem while downloading from play store

[knvdora]

hello
good evening
I bought a8+ 2018 yesterday.
I have some problem while updating or downloading apps from play store.it is showing download pending for long time but not downloading or installing.
kindly suggest me the solution.
thank you.

[TheRoyStuff]

Check (My Apps and Games) section, I think all the apps are updating at a same so it is showing "pending".

[lachhamannaik]

problem

[Sanjayhalam]

internet problem

[Niclaus]

clear cache for the playstore

[SandeepDdn]

1st option
*update playstore or clear data or cache files of Playstore.
2nd option (not sure it work or not)
*clear download manager data (system app) and downloads app (system app) data

[admin_]

Thank you for reaching out to the Samsung community! We would like to inform you that kindly check the performance of your device after following below mentioned steps:

- Clear the data from Google play store (Setting>> Apps>> 3 dot>> Show system apps>> Google play service>>clear data).
- Clear the data from Download manger (Setting>> Apps>> 3 dot>> Show system apps>> Download manager>>clear data).
- Restart / Reboot the device.
- If the same continues, check the internet connection (3G/4G/Wi-Fi).
- Check by removing the Primary Gmail ID (Google ID) and re-configuring it.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/