4G and 5G onnectivity issues on Galaxy A52s

[Varun013]

It has been a year since I bought Samsung A52s. It has been a great device, but after last 2-3 updates, I am facing persistent connectivity issues with Jio 4G and 5G. Although the network signal strength is full, the buffering/downloading pauses multiple times while using play store, playing youtube videos, or using mobile hotspot on TV.

I stay in a prominent area in delhi, and other device in my family, i.e. Galaxy S10 Lite, Mi 11x, Samsung M30s, all are getting good network coverage (with Jio 5G and 4G) in the same area.

Due to this issue, I have tried hard resetting the device also, but even after that, the problem still persists. When I tried exchanging the device with a new Samsung, the exchange value revealed is about INR 10k, which is less than 1/3rd of the amount spent on buying this device.

Therefore, I would like to highlight this issue with Samsung, and would like to escalate the same with them, to help fix this issue with a software update, and make our lives free from this daily network issues, which often cause huge embarrassment/ disappointment in daily life.

I hope Samsung notes down this issue, and acoids an automated response on the same, as I've tried almost all permutations and combinations, before writing here.

Thanks & regards,

Varun Paul

[Rama1990]

Try to remove the simcard and reinsert and try to do manual search select your network category accordingly if problem persists the issue is with the simcard

[Varun013]

Done both of these bro. I am a semi-pro myself. I have tried almost everything.

[Varun013]

Okay. I will try to get a new sim with same number.

[Rama1990]

Ok

[Fast_n_Curious]

Its not the device problem.. its the 5G issue that some reset happens after long usage and it goes down to 4G for sometime. Happened on Moto Edge 40, Poco F4 and Z Flip 4 too in a prominent area in my city. So let Jio 5G become stable and then we can complain.

[Varun013]

Buddy, it happens on Jio 4G too. Please see my post again. And happens even after 1 minute of starting a youtube video. No question of long usage.

[Fast_n_Curious]

Yeah.. it happens for me on 4G too on all these phones. I contacted jio and they told me its because there are too many users in my area trying to connect to 5G. Hence the "load shedding" like our electricity board does 😅😅😅

[Varun013]

Then I would like to know why is Jio 4G/5G working fine on Mi 11x?

[Fast_n_Curious]

Maybe more compatible band available on it which is not in these devices.