Original topic:

Installing problem

(Topic created on: 06-27-2021 01:43 PM)
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adi00
Active Level 3
Options
Galaxy A
When downloading any app via play store it downloads fast but it takes too much time while installing......why this...played with all setting also clear cache and data of all apps...and also run in safe mode but didn't get any solution to fix this
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4 Comments
Galaxy A
Actually this issue is due to galaxy store , even you download from galaxy store its download nd install fast basically its strategy to use Galaxy Store instead of Paly
subha1111
Active Level 7
Galaxy A
Fix Play Store opening, loading, and downloading issues

Try the steps below to fix problems with Google Play. They may help if:You can’t download or install apps or games from the Google Play StoreYou can’t download music, movies, TV shows, or other content from Google PlayThe Google Play Store app won’t open or loadThe Google Play Store app crashes after it opensDownloads and app updates get stuck and won’t finish

If these steps don’t fix the issue, you should contact the developer for support.

 

 

Check that you have a strong Wi-Fi or mobile data connection

First, make sure you have a strong internet connection. It’s best if you can connect to a Wi-Fi network. If you don’t have access to Wi-Fi, make sure you have a strong mobile data connection. Then try your download again.

Get more help with connection problems on Android devices.

Clear the cache & data of the Play Store

This gives the app a fresh start and can help fix issues.

Open your device's Settings app .Tap Apps & notifications  See all apps.Scroll down and tap Google Play Store .Tap Storage  Clear Cache.Next, tap Clear data.Re-open the Play Store & try your download again.

Restart your device

If you still can’t download after you clear the cache & data of the Play Store, restart your device.

Press and hold the Power button until the menu pops up.Tap Power off or Restart if that is an option.If needed, press and hold the Power button until your device turns on again.

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Alphaextreme
Active Level 3
Galaxy A
Its problem of samsung overlay theme as in stock android devices you will see that installation occurs in fractions of seconds once download is complete.One Ui is culprit here .
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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