Original topic:

otg connection issue

(Topic created on: 11-11-2019 02:28 PM)
2188 Views
ratia
Beginner Level 2
Options
Galaxy A
My device is not reading pendrives with otg connection.  Please give me a solution.  Device : galaxy A50
7 Comments
Galaxy A
its working on me.
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Sarvajit369
Active Level 5
Galaxy A
use branded companies OTG
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Devaraj
Active Level 7
Galaxy A
flash the phone in service centre- issue will be solved
0 Likes
sanndy
Beginner Level 2
Galaxy A
a30s otg option is not find
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rajubhaai
Active Level 1
Galaxy A

My device
Samsung galaxy M30s
is not reading pendrives with otg connection.  Please give me a solution.  Device : galaxy A50
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the following steps:

1- Use Samsung original OTG cable or try using different OTG with your device.

2- Check by other pen drive.

3- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

4- Check the device performance in safe mode.

5- If issue still persists, create data backup and reset the device.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

 

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lavaksingh
Beginner Level 2
Galaxy A
My device is not reading pendrives with otg connection.  Please give me a solution.  Device : galaxy A30s

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