Original topic:

Unable to connect OTG to my phone

(Topic created on: 10-01-2020 09:15 AM)
2508 Views
Anju84
Beginner Level 2
Options
Galaxy A
I HAVE A SAMSUNG A30 and when ever I connect my OTG the phone is unable to pick it up. But the same works in other phones.

I am unable to even turn on the USB tethering also having issue with fast charging.

Please advice

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5 Comments
JEFFINBASIL
Active Level 7
Galaxy A
USB tentering can happen when connect to computer
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JEFFINBASIL
Active Level 7
Galaxy A
I have done it with my a20
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Dharmendra1511
Beginner Level 2
Galaxy A
SAMSUNG A50 OTG not supported plz help sir
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Try different OTG with your device and check by other pen drive.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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iqu9633
Beginner Level 2
Galaxy A
not connected otg
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