5g Network

[shahnawazz123]

Dear Samsung India,

I am writing to bring to your attention an issue with my Samsung A34 5G. I have noticed that the 5G network is not working on the second SIM slot. The phone can only connect to 5G on the first SIM slot. I have tried troubleshooting by switching SIM cards, restarting the phone, and checking for software updates, but the issue still persists.

This is causing inconvenience as I am unable to use the full potential of my phone and the extra features that it offers. I expect a quick resolution to this problem as I am a loyal Samsung customer. Please let me know the steps to be taken to fix this issue.

Thank you for your time and attention to this matter.

Sincerely,

Shahnawaz Khan 

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Abhishek_Nigam]

send sim slot 5g network not support my samsung a34 ' so please solve this issue.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Sheershah]

I have also facing serious 5g issues in data network and speed...🥹