Original topic:

network issues

(Topic created on: 04-12-2020 01:07 AM)
337 Views
Maheshbhavar
Beginner Level 3
Options
Galaxy A
Slow internet  and call voice cut
7 Comments
Anonymous
Not applicable
Galaxy A
do 3 things....reset network settings only from accounts and backup.....clear call ,contact, message, sims cache from app settings and finally turn on call drop settings from Samsung members settings option...wait giving screenshot 👇
Anonymous
Not applicable
Galaxy A
btw where is call drop setting in samsung members app?
Anonymous
Not applicable
Galaxy A
okie
Anonymous
Not applicable
Galaxy A
mere main sirf automatic error reports dikha raha hai...call drop nahi hai
Anonymous
Not applicable
Galaxy A
backup in smartswitch SD card and follow @interchupipi method
Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network in open area

 

2. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

3. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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