Original topic:

marks getting on back panel even though using case

(Topic created on: 01-01-2021 12:10 PM)
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Thedarklord
Active Level 7
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Galaxy A
PATHETIC,My humble request to samsung please look into the problem i think this is a major problem, marks getting on the device unknowingly and destroys the good look of samsung phones.could anyone tell me if they are facing same problem.
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12 Comments
mkdn1989
Active Level 5
Galaxy A
model?
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Thedarklord
Active Level 7
Galaxy A
reply
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mkdn1989
Active Level 5
Galaxy A
i own A51 and have finger print marks on the back of the handset. but in my view, the marks can only seen if we hold the device closer and it cannot be seen from a distance. as only owner holds the device most of the times, the marks won't destroy the good look of the phone for other people.
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Thedarklord
Active Level 7
Galaxy A
answer this.even though i used it with case it has gaot marks unknowingly which destroys the look of my phonewhich dissopoints me a lot now iam regreting why i by3d this even though the processor is not upto the mark the reason why i byed samsung is brand and trust.from childhood iam using only samsung why samsung why dont be much greedy now you broke my trust.for this damage there is any warranty

20210101_114819_2031.jpg

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mkdn1989
Active Level 5
Galaxy A
is that M31s?
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Thedarklord
Active Level 7
Galaxy A
yes
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mkdn1989
Active Level 5
Galaxy A
m31s has glossy plastic back which is prone to scratches very easily. the scratches must have happened due to dust particles accumulated inside the cover or frequent contact of back panel (especially near usb port) with any surface when no case is used. coming to warranty, i don't think there would be any. please refer to the link for more details.

https://www.samsung.com/in/support/warranty/
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HunMizrahi
Beginner Level 2
Galaxy A

You are not the only one. 

We have two Samsung s22s in our family with transparent plastic covers and both these phones' backsides show the same burning back pattern on the covers.

Look at the pictures on these spots that burn through the plastic cover and even on to the palm of my hand. What radiating tech have you included this time on my Samsung s22 5g that isn't visible on the backside of the phone but radiates through the cover and to my skin??

 

 

20220918_135837.jpg

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Thedarklord
Active Level 7
Galaxy A
any model except s and note series
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