Original topic:

internet is not working its too bad in samsung galaxy a6 plus

(Topic created on: 06-30-2018 11:14 PM)
1696 Views
sanjaykumar111111111
Active Level 7
Options
Galaxy A
plz solve this problem even airtel 4g is not working I am very upset from this device.b86cb23f-3d61-4b33-9536-e361a40a5573.jpg
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8 Comments
ashuseemi
Active Level 5
Galaxy A
visit service centre
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Anonymous
Not applicable
Galaxy A
tell me airtel is in sim 1 or sim 2 than tap the sim in which your airtel is present you will see a menu the menu contain a option LTE/3G/2G just tap on it your internet get start working
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Galaxy A
I did but it's not working
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BiRdMaN
Expert Level 5
Galaxy A
I'm also facing same problem in C7 Pro
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Galaxy A
yeah bro never waste money on samsung
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Anonymous
Not applicable
Galaxy A
go to service center
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Anonymous
Not applicable
Galaxy A
reinstall the sim again
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admin_
Expert Level 5
Galaxy A
We apologize for the network issue facing in the device. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Contact network service provider for the APN settings.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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