Original topic:

im experiencing this bug in samsung a36 its since one ui 8 update?

(Topic created on: 11-13-2025 07:43 PM)
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Jaesin
Active Level 1
Options
Galaxy A
5 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Prottay
Active Level 3
Galaxy A
Can you kindly explain the bug?? I couldn't catch anything from the video.
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Jaesin
Active Level 1
Galaxy A
nvm it sir i fixed it myself well its still a bug tho when my dpi is higher than 612 then my phone wont automatically switch to landscape mode when i play games it just stays in potrait mode if my dpi is set to 612 or higher it got fixed after i set it to less than 600 tho i hope they fix this bug soon
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