
yaduvanshishubh
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01-01-2018 10:07 AM in
Galaxy A
my device is having all the thing very good but the only thing is that the phone's display is not attentive when the device is locked and the screen is turned off then when i ise to press the power button the device reacts slowly and the display lights up really slowly .samsung please provide me the solution
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admin_
Expert Level 5
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01-03-2018 01:28 PM in
Galaxy A
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
