Original topic:

galaxy a7 2016 display attentiveness

(Topic created on: 01-02-2018 05:30 PM)
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yaduvanshishubh
Active Level 3
Options
Galaxy A
my device is having all the thing very good but the only thing is that the phone's display is not attentive when the device is locked and the screen is turned off then when i ise to press the power button the device reacts slowly and the display lights up really slowly .samsung please provide me the solution
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4 Comments
Galaxy A
same erroer coming in c9 pro
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Galaxy A
hiii buddy,from when you are getting this error
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admin_
Expert Level 5
Galaxy A
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
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Galaxy A
no sir this problem didn't solved after putting the phone in safe mode and by formatting the phone sir please provide me
any other solution
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