Original topic:

fast charging not working

(Topic created on: 10-19-2020 10:17 PM)
157 Views
SwatzS
Beginner Level 3
Options
Galaxy A
My Galaxy a71 fast charging is not working from past 2 days. The charger works fine in my friends s20 . My phone charges but not fast charging.
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7 Comments
Catz420billa
Active Level 8
Galaxy A
it's same issue with me and when i went to service centre they told me that your charging jack is damaged and needed to be changed
SwatzS
Beginner Level 3
Galaxy A
is it . then it's better to change during warranty period i guess
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Catz420billa
Active Level 8
Galaxy A
yup
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BabaluKaushik
Active Level 9
Galaxy A
पावर प्लग में चार्जर को सीधा लगा कर देखे
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JayAgarwal
Active Level 3
Galaxy A
Check whether your fast charging feature is on, go to settings-device care-battery-charging.
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SwatzS
Beginner Level 3
Galaxy A
yes it is on. i will take it to service this weekend I think
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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