Original topic:

display,battery and hitting issue after update one ui 5.1.

(Topic created on: 07-04-2023 07:44 AM)
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Moshtafijur
Beginner Level 2
Options
Galaxy A
display problem after update one ui 5.1.Colours appear blurry after a while.battery drain so fast and always overheated.
Please solve as soon as possible.
Thank you.
3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Moshtafijur
Beginner Level 2
Galaxy A
Thank you.
I ve send it for Samsung care.they will repair and i have to pay some 1300/1500BDT.
I appreciate that,this not my fault this Samsung Authority fault.and i expected that,it was repair free.but shame they have charged from me.
It was not a brand quality.
But still I'm happy they are truly said Only some cost wil be.
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Moshtafijur
Beginner Level 2
Galaxy A
Thank you.
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