Original topic:

camera related issues

(Topic created on: 09-19-2020 06:03 PM)
266 Views
subbu29
Active Level 3
Options
Galaxy A
Samsung A21s are camera very slow and Qr code not scan.
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10 Comments
veer
Expert Level 5
Galaxy A
one time go to camera app info clear data than try
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subbu29
Active Level 3
Galaxy A
i am reset phone and visit the Samsung service center. but this issue are still now.
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rajkm008
Active Level 10
Galaxy A
open the settings>apps>camera >clear the both cache and data>restart the device
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subbu29
Active Level 3
Galaxy A
i am reset my phone, but issue are still .
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rajkm008
Active Level 10
Galaxy A
also check out is there any system updates available for your device....
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subbu29
Active Level 3
Galaxy A
all software the update.
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rajkm008
Active Level 10
Galaxy A
ok.. Perform the factory data reset or wipe cache partition it'll may help you to resolve the problem.
Follow these steps to system wipe clear cache & factory data reset of your phone with recovery mode
1.Turn off the phone (hold power button and select “Power Off” from the menu)
2.Now, press and hold Power+Home+Volume Up buttons..
3.Keep holding until device logo shows up and phone restarts again, you should enter recovery mode. And clear the cache and reboot again, even if problem persists then please visit nearby Samsung service centre and ask them to fix the issue
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

In your mobile to use camera for scanning the QR Codes follow below given steps:-

Camera > Settings Icon > Click on marker to Enable or Disable QR Codes Scan.

 

Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

subbu29
Active Level 3
Galaxy A
Me reset my smartphone and visit Samsung store software update, but many issues are still now. phone hang, heating issues, Qr scanners, networks and data not stable.
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