call automatically putting on hold while attending a in coming call or outgoing

[Abhilashma]

A20 When attending or making a call the device is automatically putting the call to hold, in order to continue the call i need to cut the call first and then call again to the same number 

This same problem happen when a person attending an outgoing call from my device

[veer]

may be this problem occurred when you enable call forwarding one time check i show on image if enble to disble all

[Abhilashma]

checked call forwarding not enabled

[RaHuLSiNH1923]

same issue with my a20

[RaHuLSiNH1923 · Accepted solution]

if some more Members face this problem too then that's software problem.

[smilysahul]

no! I didn't face any issues like that, I too have a20👍🏻

[smilysahul · Accepted solution]

clear the data of the call app and restart the mobile once and check whether the issue continues or not.

[smilysahul]

if you think this is correct solution you can accept my solution ( click there dots> accecpt solution) and can start following me 👍🏻

[Abhilashma]

data cleared now on test for few days ill update the status later thks...

[Anikroyale]

Does your phone screen turn off when you are taking to phone on your ear?