Original topic:

bluetooth

(Topic created on: 11-17-2019 08:49 PM)
194 Views
saurav91
Beginner Level 2
Options
Galaxy A
Cannot connect Sony bluetooth with A70S . Kindly guide me
4 Comments
CJ95
Active Level 6
Galaxy A
Just turn on the device and pair it via Bluetooth in connections. What's the issue here?
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saurav91
Beginner Level 2
Galaxy A
trying for last one hour...but phone cannot detect the device
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CJ95
Active Level 6
Galaxy A
Reset the Bluetooth device then. Which device?
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the following steps to resolve the issue:

1- Both devices should be under the Bluetooth range.

2- Unpair all Bluetooth devices which were connected earlier.

3- Check the mentioned issue in safe mode.

4- Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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