Original topic:

auto unlock issue

(Topic created on: 08-31-2019 08:03 PM)
509 Views
ItsMike
Active Level 2
Options
Galaxy A
I Have bought samsung galaxg A 50 phone some 15 days before ..I am having the auto unlock issue with my phone  when i am holding in mg pocket..its automatically turned on and randomly access my files which i have not likely to open..please Samsung be serious with this issue..
6 Comments
omijay
Active Level 6
Galaxy A
ya..
i am facing the same issue after august
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ItsMike
Active Level 2
Galaxy A
yes it started reflecting from after august update only..
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sanjayyaduva
Active Level 6
Galaxy A

Turn on the lock?

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omijay
Active Level 6
Galaxy A
try swirching off fingerprint scanner
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ItsMike
Active Level 2
Galaxy A
yes I have solved this one..and I can recommend that too..please check the same as below..

go to setting -》biometric and fingerprint lock-》do remove all the fingerprint what you have putted -》and again give your fingers as you want to keep in your lock -》and rename those fingers...


I can say the problem doesn't happen.agajn..
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jrawat
Active Level 4
Galaxy A

Check setting

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