Original topic:

apps update issue

(Topic created on: 11-20-2020 04:14 PM)
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amitpatel4747
Active Level 3
Options
Galaxy A
i have samsung A71. I m opening play store and so many time upadate android system webview and google chrome but not responding update both apps so plz give solution...
4 Comments
Musaddik03
Active Level 4
Galaxy A
play store ke clear data kijiya sab applications updates Ho Jaayenge
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amitpatel4747
Active Level 3
Galaxy A
i have done every thing but not update above apps
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VermaSu
Active Level 8
Galaxy A
फोन रिस्टार्ट कीजिए फिर play store का data clear कीजिए और force stop कीजिए फिर update करने की कोशिश कीजिए काम हो जाएगा |
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.

 

* Reset the download manager
Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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