Original topic:

a50's front camera quality

(Topic created on: 07-30-2020 07:34 PM)
263 Views
Manavk
Active Level 3
Options
Galaxy A
Since the previous software updates my phone's front camera is showing a less megapixel count then it actually had when I bought it as we all know it was 25 MP but now the quality and megapixel both are reduced are Samsung going to do something about it or not? Or am I the only one facing this issue 
10 Comments
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support