Samsung A34 5G camera

[BELALHOSSAIN23]

The pictures in A34 is less contrasty and less saturated. Even skin tones of human subjects seems reddish in back camera and dull in front camera. Pictures coming out from a Sony sensors with such a bad quality is totally unacceptable . I think it's software issue. 

Samsung please, fix it.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

We have noted your valuable feedback, We are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

[BELALHOSSAIN23]

I have tried all these things. Its a software issue I think.
Please fix it with an update.

[shree2291]

A34 has very bad camera output and bad network