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04-06-2024 01:07 AM (Last edited 04-06-2024 01:12 AM ) in
Galaxy A- Mark as New
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04-06-2024 01:12 AM in
Galaxy A
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04-06-2024 05:09 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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04-06-2024 08:43 PM in
Galaxy A- Mark as New
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04-06-2024 09:33 PM in
Galaxy AI tried all the troubleshooting prescribed to me except resetting my device. I am not gonna do that! However, I am pretty sure that's an OS bug that even appeared in several review videos of this model on YouTube, you can check it out. I am hoping this should get fixed in the next update otherwise that would be very disappointing. Also, you must have an A35 model handy with you, why don't you ask you engineers to try and play an YouTube video at 2160p (at 2x speed), especially an HDR video. Also, when I minimise YouTube app and then comeback to it to continue playing the video, even the full HD (1080p) videos are stuttering/lagging.
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04-16-2024 08:47 PM in
Galaxy A- Mark as New
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12-08-2024 03:50 AM (Last edited 12-08-2024 03:51 AM ) in
Galaxy A- Mark as New
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12-19-2024 12:59 AM in
Galaxy A