Wifi connection issues after oneui 7 update in Samsung Galaxy A34

[shubhshikariya]

After updating to One UI 7 on my Galaxy A34, I've been experiencing frequent Wi-Fi disconnections. When I try to reconnect, it sometimes says the Wi-Fi has no internet (even though other devices work fine on the same network), or it just doesn’t show any available Wi-Fi networks, even when they are clearly available. This maybe happens when mobile data is turned on. The only way to fix it is to reboot the device. This new update feels like a downgrade — it has turned many of the good aspects of One UI into a nightmare.

Just wanted to know: is anyone else experiencing these issues, or am I the only one?

[Balwan1]

A34 one ui7 phone slow back menu button camera problem slow open hang camera option

[_Manish]

Same here

[goodthings]

Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the latest software update has been developed to enhance the performance and stability of your smartphone. It has undergone comprehensive testing in different stages to ensure a smooth experience for our users.

● Please note that any issues that may arise after the update could be due to various usage factors or other circumstances. We want to assure you that we are always here to assist our customers with any challenges they may encounter post-update as per Samsung guidelines.

● Kindly follow the below steps for WI-FI connectivity :

● Check Settings: Do you get any error pop up, on connecting your device to a Wi-Fi network?
Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

● Forget the Network: Settings>Connections>Wi-Fi>Wi-Fi network> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

● Reset Network Settings: Settings>General Management.>Reset>Reset Network Setting.

● Restart the Router and Mobile Device: → Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.
→Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.
→ Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

● Disable flight mode:→ Kindly check and disable the Airplane/Flight Mode on your device.
→Check Flight Mode by swiping down notification panel on your device with two fingers to access all of the Quick Settings.
→Find the Airplane/Flight mode option and turn it off.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password advice you to reset (Forgot password) your Google account.

● Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

● If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[Alimortaja]

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