I am unable to connect 5g after the update recent one galaxy a54

[tithe21]

Its very problematic like seriously after update i suddenly cant connect to 5g jio India..Am talking about Samsung galaxy a54

[santhosh124]

Even it happened to me i was like restarting the device so many time no use and tried airplane mode no use just leave it you get it in one day it solved automatically for me

[goodthings]

I think your device is out of India variant so Jio true 5G network doesn't work. Kindly use only Airtel 5G network. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support