Why downloaded files from dual whatsapp not showing in any folder in A10S ??

[Asari84]

Plz help me if someone know that where we can find

[MohammedSijah]

Hi, Whatsapp has recently changed the file storage location to
Android > Media > com.whatsapp.

Anyway, there is a persisting issue with dual WhatsApp. Let's hope it will be solved very soon. Thank you.

[Asari84]

Thank you for your kind reply 🤝🤝

[MdTajammul]

This location for original location of WhatsApp not for dual WhatsApp location.

[Asari84]

Yes.. I checked it after you messaged, but I didn't find dual whatsapp files there

[Samsung_specialist]

Thanks for the advice!

[Nyagaya21]

Same problem, seems like there is a persistent issue with the dual WhatsApp across all Samsung devices.

[Dahmashawi]

I'm also unable to save nor forward file from dual whatsapp....always says not supported

[Dahmashawi]

Can't even open documents sent to me on the dual whatsapp

[Samsung_specialist]

Hi, 

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.