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08-30-2022 11:53 PM in
Galaxy A- Mark as New
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08-31-2022 11:44 AM in
Galaxy ASo, when u put your finger on the scanner, it brights up. So it's not an issue.
Only higher-end models have an in-display fingerprint scanner.
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08-31-2022 12:49 PM (Last edited 09-04-2022 03:37 PM ) in
Galaxy A- Mark as New
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09-01-2022 08:06 PM in
Galaxy A- Mark as New
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09-10-2022 12:16 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support