Original topic:

Whole Lockscreen is Brighter after setting up fingerprint in Galaxy A53

(Topic created on: 08-30-2022 11:53 PM)
176 Views
joel_subash
Active Level 8
Options
Galaxy A
Whole Lockscreen is Brighter after setting up fingerprint in Galaxy A53 even in low screen brightness. 
4 Comments
anandushaji44
Active Level 7
Galaxy A
Galaxy A53 uses an optical fingerprint scanner, not the ultrasonic one.
So, when u put your finger on the scanner, it brights up. So it's not an issue.

Only higher-end models have an in-display fingerprint scanner.
joel_subash
Active Level 8
Galaxy A
Yo, I know that my issue is not the glowing of the fingerprint scanner but the whole display is brighter and it's even on high brightness when i didn't press on scanner. Please read my issue carefully before replying. Thanks.
0 Likes
anandushaji44
Active Level 7
Galaxy A
Read it. But I thought you are saying about what I addressed.

cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes