Original topic:

WALLPAPER CHANGES ON IT'S OWN

(Topic created on: 12-20-2024 08:21 PM)
212 Views
SRajeshKumar
Active Level 1
Options
Galaxy A
Recently my device (Samsung galaxy A35 5G) changing wallpaper that I set. It's changing on It's own without my Instructions. Until now it's has changed my wallpaper upto 4-5 times in week. 
 Is this is a Bug or something else?
 

7 Comments
edricben
Active Level 4
Galaxy A
I has to be a bug
virajA35
Active Level 6
Galaxy A
Turned off Google glance
SRajeshKumar
Active Level 1
Galaxy A
I already did
0 Likes
virajA35
Active Level 6
Galaxy A
Then go to the nearest service centre.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
SRajeshKumar
Active Level 1
Galaxy A
I will do it again. If I face the issue again
0 Likes
akash240898
Beginner Level 3
Galaxy A
Found any solution my home screen wallpaper getting changed to default automatically too
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