Vibration problem

[ActiveGalaxyUser]

Today i updated my phone to latest update and suddenly my vibration stopped working. Need immediate assistance

[RUIII]

After your phone's update, your vibration stopped working; first, restart your phone, then check your Sound & vibration settings (especially Do Not Disturb and individual app settings), ensure vibration intensity isn't too low, and test in Safe Mode to rule out app conflicts, as the update likely changed a setting or caused a temporary glitch, but a hardware issue or deeper software bug might need a factory reset or repair. 

[ActiveGalaxyUser]

Here look at this ,
Still vibration is off

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon also go to service center for check and resolves this issue. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ActiveGalaxyUser]

How to i complain to Samsung Customer Support care ?

[goodthings]

Please go to main page of Samsung Members app, click on support, click on feedback, click on error report then follow instructions on the screen. Log files automatically send by system immediately after send the error report but don't close Samsung Members app during this process until complete. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[Anikroyale]

1. Go into your phone's dialer, type in *#0*#. Click on the vibration tab and check if the phone vibrates normally or not. If to doesn't;

2. Press and hold "Power off" in the Power menu and tap "Safe mode". Go into safe mode and repeat step 1. If the vibration still doesn't work, take the phone to a service center.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Disconnect all accessories (if any). 1.1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
1. 2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

2. Restart the device: Press & hold the power key> Restart> Tap again to Restart.

3. Sounds and vibration settings: → Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
→ You must manually check that the vibration settings for the required functions are enabled.
→ To check System sound/Vibration control follow the given steps: Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

4. Change Vibration Pattern and Intensity: Go to Settings > Sounds and Vibration>Then check,
→ Call vibration pattern.
→ Notification vibration pattern.
→ Vibration intensity.

5. If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

→ Check Individual App Settings: If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

→ Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

→ There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

6. Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

7. There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

8. You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support