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Beginner Level 2

Hi !!

I have Samsung galaxy A50 (android 10, One UI 2.0), and after today’s monthly update, VPN stopped working. I can't connect to either VPN. Does anyone have similar problems !?? Maybe a factory resret help !??

 

Build Number : A505FNXXU5BTH8

Android version : Q(Android 10)

Release Date : 2020-09-05

 

Security patch level : 2020-09-01

• Improved stability. - AR Emoji
• Wi-Fi connectivity and stability have been improved.
• The compatibility with third-party applications has been improved.

8 Comments
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Active Level 8
yes i am facing same issue
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Active Level 8
try to reset vpn app only. else reinstall from galaxy store
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Active Level 4
when did you get September security patch..We didnt get the update still..??
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He either have FN varient device or flashed another country firmware.
Those improvements have given to Indian varient with August patch.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 1
I have same problem. This is because of missing of tun.ko module in latest firmware. Samsung has to install tun.ko module in next update.
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Beginner Level 2

I have this problem .is anybody help us?

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Beginner Level 2
I am facing same problem... vpn stopped working suddenly... can anyone tell me what should I do to make it work again
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