Original topic:

VPN problem

(Topic created on: 09-08-2020 05:32 PM)
1542 Views
krokan
Beginner Level 2
Options
Galaxy A

Hi !!

I have Samsung galaxy A50 (android 10, One UI 2.0), and after today’s monthly update, VPN stopped working. I can't connect to either VPN. Does anyone have similar problems !?? Maybe a factory resret help !??

 

Build Number : A505FNXXU5BTH8

Android version : Q(Android 10)

Release Date : 2020-09-05

 

Security patch level : 2020-09-01

• Improved stability. - AR Emoji
• Wi-Fi connectivity and stability have been improved.
• The compatibility with third-party applications has been improved.

11 Comments
A50phone
Active Level 8
Galaxy A
yes i am facing same issue
帕里克
Expert Level 1
Galaxy A
try to reset vpn app only. else reinstall from galaxy store
0 Likes
Arun30
Active Level 4
Galaxy A
when did you get September security patch..We didnt get the update still..??
0 Likes
Š
Expert Level 5
Galaxy A
He either have FN varient device or flashed another country firmware.
Those improvements have given to Indian varient with August patch.
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Shakilasiya
Active Level 2
Galaxy A
I have same problem. This is because of missing of tun.ko module in latest firmware. Samsung has to install tun.ko module in next update.
Amiran2000
Beginner Level 2
Galaxy A

I have this problem .is anybody help us?

N94
Beginner Level 2
Galaxy A
I am facing same problem... vpn stopped working suddenly... can anyone tell me what should I do to make it work again
0 Likes
krizzz
Active Level 1
Galaxy A
Is there anyone know how to fix this..! Samsung is not gonna help. i dont know why this stupids are rolling out this kinda updates.
0 Likes