Update system fault issue

[ShakiburRahman]

Hello Samsung,,,, im facing automatic phone switch off issue,, tonight and sometimes before its happened, automatically phone become switched off,,, what can i do?

[jay280]

Device care > care report

[jay280]

Optimization>auto restart turn off auto restart when needed

[ShakiburRahman]

Ita turn off but still im facing bro

[jay280]

Is storage full or using something heavy app? Phone shouldn't restart automatically if the setting is off.

[ShakiburRahman]

See

[jay280]

Take it to service centre asap might be some hardware issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Galaxy device Auto-turn off issue:
→ Does this happen when you are using a particular app?
Note: Ensure that you only download apps from reliable and safe sources such as Galaxy apps or the Google Play Store.

→ Check the Power key or Side key.
Step 1: Remove any covers or accessories that may interfere with the device's buttons.
Step 2: Examine the Power or Side keys for regular movement. When you push the button, there should be a small but definite clicking sound. If the key becomes stuck, it may trigger unexpected shutdowns.

→ Check space availability: Settings > Battery and device Care > Storage.

→ Check device heating: If your device becomes too hot, it might switch off itself automatically. This can be after running for a long time or when running more power-intensive apps like playing games etc.

→ Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ShakiburRahman]

After factory data reset, my system issue solved❤