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12-01-2020 04:27 PM in
Galaxy AMy Samsung Galaxy A21s is only 6months old. Right from day 1, the screen seems to be unresponsive when the phone is lying flat . the top drawer cannot be dragged down , the corners are unresponsive.Its very frustrating . Where is the touch 'touch sensitivity' options under settings ? and what is the resolution for this ?
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12-01-2020 05:35 PM (Last edited 12-01-2020 05:37 PM ) in
Galaxy Await for next updates.
if that's your solutions then click on comment 3 dot and accept solutions to help others.
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12-01-2020 07:41 PM in
Galaxy A- Mark as New
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12-02-2020 01:14 PM in
Galaxy A- Mark as New
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12-02-2020 05:43 PM in
Galaxy A- Mark as New
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12-03-2020 02:10 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check rebooting your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-13-2021 08:57 PM in
Galaxy Ais unresponsive touch screen problem
of top part of screen when lying on flat surfaces for a21s will be resolved by removing screen protector from the a21s screen?
Is screen protector a major cause for the top part of a21s screen to be unresponsive on flat surfaces
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07-29-2021 08:13 PM in
Galaxy AI have the same exact problem. Did you manage to fix it?