Resolved! Solved

Original topic:

Unable to create 5ghz hotspot on A34 5G

(Topic created on: 04-22-2024 07:29 PM)
622 Views
Shbhmmry
Active Level 1
Options
Galaxy A
I am trying to create a hotspot with 5ghz but it is not switching on but it works fine with 2.4ghz band. I have tried resetting the network settings.It used to work fine before. I think it started happy after the update to latest firmware.
Hotspot Issue highlighted in video


0 Likes

1 Solution


Accepted Solutions
Solution
Galaxy A
Try to restart the phone, then check.

View solution in context

7 Comments
Akshunegi
Active Level 4
Galaxy A
Trash phone
0 Likes
Solution
Galaxy A
Try to restart the phone, then check.
MatriX2020
Active Level 8
Galaxy A
Might be the update issue since its working in jan update wait for one ui 6.1
Shbhmmry
Active Level 1
Galaxy A
Tried multiple things from Google including tinkering in developer options seems to be working now. Let's see for how long.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

SpaceTime
Active Level 8
Galaxy A
Working for me .. try reset network settings..
Shbhmmry
Active Level 1
Galaxy A
Now it's working.. tried many things something might have worked.
0 Likes