Type-C headphone not working... A34

[SataruGojoo]

I have recently bought "JBL TUNE 310C USB TYPE-C" to use it with my "SAMSUNG GALAXY A34 5G" .

The Headphone is working fine with other apps like WhatsApp, Telegram - while WhatsApp calling, Voice notes etc. even with Voice Recorder the headphone is working fine. But whenever I Phone Call someone.. the other person don't get my voice .. i.e. Mic is malfunctioning.

I have checked the headphone with my POCO F1 and MI 12 , in these case.. the headphone is working fine.

It seems A34 5G is the only device that facing this issue, while phone calling.

I have performed "Reset All settings" but didn't get any satisfactory result.

I'm pretty sure it's another software issue of SAMSUNG. Somehow the software doesn't allow external mic sources to input voice while phone calling.

[SataruGojoo]

Ohh it's their 'Copy paste' reply.

Btw, I've visited the Service Centre..

[ShreyanDhar]

Bro, it got fixed! Recently, the August Google Play System update came. After updating it, suddenly phone started detecting these earphones even the mic is also working in calls. It fixed for my device maybe it will also fix your device too.

[SataruGojoo]

I've also installed the latest August Google Play system update, but no improvement.

I'm still facing the issue.
You should check again, especially while calling.

[ashraf23]

I have also had the same problem, my DM10 type-C headphone isn't working

[SataruGojoo]

Most of the third party headphones don't work with SAMSUNG DEVICES... 🥲