Original topic:

Software update.

(Topic created on: 03-26-2022 01:46 PM)
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RanjithChabria
Active Level 4
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Galaxy A
When my 12 applications will be updated for A50. Apps like samsung pay, nfc, samsung Dex support, led indicator, and IP68 water resistant,  Edge Screen, Edge lighting,  Ecg, blood Pressure,  Spo2, Heart Rate sensor, Infra Red thermometee till tday it is not updated. This issue is pending for than 16yrs. They told that they will update it in andriod 11 it never came nor it came in Feb security patch update 2022. I hve spoken to Vidya, monisha, Karthikeyan, and Sangeeta  told that they will  talk to backhand team  and ask them to udate it.  . Tday is March 22nd 2022. If my apps are not updated i will tke legal action against ur co. This is my promise. I cannot wait anymore. I hve been waiting for yrs for the same issue. Your co has no shame. March security Patch update still it is not updated along with Ui. 4.0 Andrid 12 update. It is already very late. Ram plus was updated in dec security patch update but it is not visible on the pbone. Mistkes cannot happen every time. No more stories. Dnt take customer for granted. 
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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