Original topic:

Sim card only works on wifi

(Topic created on: 01-11-2025 09:49 AM)
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Makaveli-
Active Level 3
Options
Galaxy A
My fellow Samsung members help me please my phone a23 I restarted it after restart the Sim doesn't work anymore only on wifi calling I tried factory reset, network reset, firmware install nothing works the Sim only works on wifi I don't what to do it was working fine before normal restart after restart it no more working it showing this 🚫by the signal bar 
23 Comments
ngonidzashe
Expert Level 5
Galaxy A
Go to Settings > Connections > Mobile Networks and ensure:

Network Mode matches your carrier's requirements (e.g., 4G/3G/2G).

Access Point Names (APNs) are correctly configured for your carrier.


Try selecting your network manually: Settings > Connections > Mobile Networks > Network Operators > Search Networks.
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Makaveli-
Active Level 3
Galaxy A
Can't select it won't allow me
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ngonidzashe
Expert Level 5
Galaxy A
Turn Off the Device: Press and hold the Power button until the power menu appears, then tap Power Off.


2. Boot into Safe Mode:

Press and hold the Power button until the Samsung logo appears.

Release the Power button and immediately press and hold the Volume Down button.

Keep holding the Volume Down button until the home screen appears.

You’ll see “Safe Mode” displayed in the bottom-left corner.


And test
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ngonidzashe
Expert Level 5
Galaxy A
I hope your problem get solved
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