I have a new device and tried to import my loyalty cards from my previous Samsung device however I am challenged. The import feature on Samsung Wallet confirms that there are are no old cards to import hence the challenge. Your guidance on how to progress will be most appreciated.
> On the old device, open the Samsung Pay/Wallet app. > Navigate to Menu > Wallet app settings > Account and Syncing > Ensure "Sync with Samsung Cloud" is turned on.
On the old device, use Samsung Cloud or Smart Switch app to create a backup of your data.
Log in with the same Samsung account used on the old device, on the new device
On the new device, use the Samsung Cloud or Smart Switch app to restore the backup, including Samsung Pay data and loyalty cards.
Launch the Samsung Pay app on the New device and check if your loyalty cards are visible. If not, navigate to the loyalty card section within the app and find an option to sync or restore cards.
*Ensure you have the latest version of the Samsung Pay/Wallet app installed on your device
