Original topic:

Sim card error showing in A52s

(Topic created on: 03-16-2024 03:05 PM)
357 Views
abhi0071
Active Level 3
Options
Galaxy A
Not affected by aeroplane mode and sim cards get on after restarting mobile. Issue is frequently arises from last 4-5 days.
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3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Please follow the below steps:
1: First, we need to determine whether the error is with the SIM card or the SIM card slot, and You will need to prepare either another phone or another SIM card to perform this.

Either one of the devices will determine the possibility of the issue.

1- Existing SIM card with another phone.
If Detectable, Possible, the existing phone's SIM Slot may be faulty. Please send it to the nearest service center.
If not Detectable, Possible, that the SIM card is faulty. Please refer to the Telco provider.
2-Existing phone with new SIM Card
If Detectable, the SIM slot is not faulty. This may be caused by an existing SIM card faulty. Please refer to the Telco provider.
If not Detectable, Possible, the existing phone's SIM slot may be faulty. Please send to nearest service center.

Note.
1: Please restart the phone after changing the SIM card to allow the system to detect.
2: Kindly ensure both testing devices function well before testing.

Kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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BharathKBs
Active Level 6
Galaxy A
This is a common issue in the entire A52 series . The issue occurs once in a while but not frequently.
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techki
Active Level 8
Galaxy A
Yes
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