Original topic:

A52s 5G not charging with Samsung charger

(Topic created on: 09-21-2023 08:55 PM)
485 Views
Saatvikila
Beginner Level 2
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Galaxy A
I'm using A52s 5G for 2 years.. suddenly my phone showing ' moisture detection error'. I kept for a day and did usb nd wipe patrtion cache clear..I'm using original charger and cable. Still it is showing.. beauty is it is charging with other phones charger and also I'm able to charge by connecting laptop. Also I got notification like usb connected/disconnected error. 

Don't know what's going on and how to fix it
4 Comments
Λb
Active Level 6
Galaxy A
I think your charger pin has moisture
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Prateek_1510
Beginner Level 4
Galaxy A
I'm having the same problem since morning, I soon as I plug in the charger, moisture detection pop up, and I've tried everything thing, and my hasn't been drop in water aslo but it's still showing moisture detected.
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Saatvikila
Beginner Level 2
Galaxy A
@cs_member10 I went they simply said need to replace the charging port. I don't understand if charging port is faulty then how it's get charged by other mobile charger and connecting with laptop. Also I noticed even without connecting anything the error comes..Charging port replacement cost is ₹2.5k and I have doubt whether it's get resolved after changing port.
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