Original topic:

Sensors

(Topic created on: 05-24-2021 11:24 PM)
318 Views
Scrabble-God
Active Level 6
Options
Galaxy A
My galaxy A71 gyroscope and proximity sensor is not working properly after one ui 3.1 update. It need to restart everytime when both sensors are not working and then after restart its start working. I think it's a software issue. Please provide a update.
5 Comments
sarfarazahmed
Active Level 8
Galaxy A
Clear the cache
0 Likes
Scrabble-God
Active Level 6
Galaxy A
I have reset my phone 2 times but the problem still exists
0 Likes
Scrabble-God
Active Level 6
Galaxy A
I have reset my phone 2 times but the problem still exists
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Scrabble-God
Active Level 6
Galaxy A
I have done this many times but the reply from Samsung is same which is go to Samsung service center. But this is the issue of software. They need to fix it with the update.
0 Likes