Sensor problem of A30s

[Inzu404]

 Can anyone help me with this fingerprint sensor issue of A30s? It works fine first time. But after a while ,when i am not using my phone, it doesn't unlock using fingerprint. Says no match .

[_HK02_]

Put the fingerprint again then

[Inzu404]

Tried 🙂

[_HK02_]

Ohh so did u try any other finger?

[Inzu404]

Ummm nooo!

[_HK02_]

Try then

[BabaluKaushik]

Open setting n display now on options tuch sensitivity
If your problem is solved than pls click on Accept Solution

[Inzu404]

I tried but not working 🙂

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support