Original topic:

The big problem in my galaxy a30

(Topic created on: 09-21-2020 03:51 PM)
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dithoniya55373
Beginner Level 3
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Galaxy A
Since last one year I am using tha galaxy A30 and I am very diappointed with the performance of this device and not satisfied with it. Day to Day the performance of device is deteriorating and battery is draining too fast. Charging time also increase to full 100 %. It takes 2 hrs and 30 minutes to full charge there is not any sense that company provides fast charging.Sometime its sensor is not properly. So at last I want to request the company to overcome the problems and optimize the Galaxy A30  as soon as possible.
4 Comments
Galaxy A
ra8 bro
Anonymous
Not applicable
Galaxy A
that problem happening because may you use simply wifi or mobile data to install software.... samsung provides non A/B partition type ota software not like other company hence maximum time mobile data or wifi can bring software loop holes which leads various problems in devices if by chance that software not installed fully or correctly...the proper method to install software in samsung devices is via smart switch and pc or by odin or through authorised samsung service center as they use odin only for their official purpose....go service center flash last firmware from them enjoy performance 🤗😎
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Faraz_F34_5G
Active Level 10
Galaxy A
Yeah.. hope this is fixed with One UI 3.0
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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