Security and reliability update download fails

[SEKHAR1467]

[Issue] Galaxy A34: "Couldn't Download Update" – Security & Reliability Update Fails Hi everyone, I'm using a Samsung Galaxy A34, and I'm currently facing an issue while trying to install the latest Security and Reliability software update (last checked: 9 July 2025). Every time I try to download it, I get the following error: "Couldn't download update – Unable to update the software. A network or server error occurred. Try again later." I've attached a screenshot for reference. What I’ve tried so far: Restarted the phone Tried both Wi-Fi and mobile data Cleared the cache of the Software Update app Ensured there’s enough storage Checked via Smart Switch (says the software is up to date) Attempted Safe Mode update Despite this, the download fails every time. Is anyone else experiencing this on the Galaxy A34? Is this an issue with Samsung’s update server, or is there a workaround that actually works? Any help would be appreciated! Thanks 🙏

[Avin72G]

Dont worry it happens, wait for some time or visit your nearest service centre, they will update it with a wired connection.

[MatriX2020]

Charges ?

[Avin72G]

They don't charge.
If your handset is in warranty.

[sandyop]

I am also facing this issue bro

[goodthings]

Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also update your's all apps too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome.

[vpkamboj]

A34 received security patch update after one hi 7......but A35 users is still waiting....🙂🙂☠️

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly update the play store application and services once.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[Avin72G]

Thanks, but that i already did.
That is also useless, in my case till now.