Are you also suffering from issues with your Galaxy A55 or other devices? You're not alone!
Like, comment & support this post to make Samsung listen!
ORIGINAL Post (Link⤵️)
Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-You-Let-Us-Down-We-Deserve-Better/td-p/18960637
(See what reply Samsung Member provided. Support us!)
Dear Samsung Customer Support,
Thank you for your response. However, I must express strong dissatisfaction with the generic troubleshooting tips provided. We did not pay ₹46,000 for a device only to live with limitations, restrictions, and precautions that feel more like managing an old or faulty device than using a premium smartphone.
This isn’t acceptable for a device marketed as a "premium mid-range" phone.
Let me be very clear:
We purchased the Galaxy A55 to use it at its full potential, not to constantly manage overheating, battery drain, and poor performance by disabling features and closing apps every few minutes. If we wanted to compromise on experience, we could’ve bought a budget phone at half the price.
Here's what we demand:
- Fix all the issues mentioned in our post via software updates. These include:
- Overheating problems
- Poor system optimization
- Missing full charge alert
- Lack of daily data usage stats
- No AI features
- Battery drain
- No Samsung DeX (despite your reply, many users have confirmed it is not available on this model)
- Bloatware notifications
- Poor camera performance
- No stable One UI 7 update rollout yet
- Basic 5G experience
- Poor update policy vs cheaper phones
None of these are unreasonable requests for the price we paid. We are not asking for miracles — just for a phone that delivers on the value Samsung promised when pricing this model so high.
Also, please stop telling users to perform a long checklist of manual steps just to keep the phone usable. This is not a diseased device; it’s a ₹46,000 product, and it should work efficiently without these many constraints.
Our Message Is Clear:
We will not compromise on a single point mentioned in the original post. All these must be fixed in upcoming updates. If Samsung can promise 7 years of updates and flagship features for the S-series, the A-series deserves better too—especially when priced close to flagship territory.
Please don’t brush this off with template replies. We’re raising a genuine concern from real, paying customers—and we’re not alone.
And finally — DO NOT CHEAT US.
Don’t advertise half-baked features.
Don’t cut corners on optimization.
Don’t ignore user feedback.
We demand improvements, not excuses.
Let’s hope Samsung listens and responds with meaningful action. This post is not just feedback—it’s a collective voice that deserves to be heard.
#FixGalaxyA55 #WeDeserveBetter #StopMarketingStartDelivering
