Samsung galaxy a30 Proximity sensor problem

[VALI19]

In my Samsung galaxy a30 device proximity sensor have some errors in working.

When I was watching a movie or playing games the screen turnoff automatically when I cover my hand on the screen.

How can I fix this bug or issue anyone 😣 help!!!.☹ 

[Comsup]

This is not bug .. You need to re activate the smart stay option in your phone

[Rahulk1]

What About Galaxy M30s Update Bugs...
torch light not working... charger connected showing while charger not connected... charging is too slow with fast charging notification... picture quality degrades.

[Comsup]

ask Samsung via feedback or Live chat option

[Samsung_Support2]

Hi there,

In order to resolve your concern, kindly re-activate the smart stay option in your phone.

Navigate to settings>> advanced feature> motion and gesture> smart stay > enable.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

[shadab78666]

hii

[shadab78666]

my calling sensor is not working have checked my sensor on *#0*# it is showing working plz assist

[Harip14]

In my samsung a30 proximity sensor problem while calls the screen is not turning off