Original topic:

Samsung a73 5g display Green line problem after update.

(Topic created on: 08-25-2024 11:07 PM)
819 Views
abufaheem29
Beginner Level 2
Options
Galaxy A
Samsung Galaxy A73 5g Green line problem on display after update One UI version 6.1 August security patch.

image


8 Comments
Samsung_OneUi
Expert Level 5
Galaxy A
While updating your phone remove charing pin, remove the case and put your phone in refregerator it will save your device screen against display burning. If you did this your phone did not get green line
FayazCA
Active Level 7
Galaxy A
😀😀 Is it the BKM?
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy A
There is no other solution against display burning while updating our phone. I have 5 samsung phones every time i do this method while updating then no green lines issue came till now in any phone.
FayazCA
Active Level 7
Galaxy A
👍
0 Likes
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy A

I still got green lines on my galaxy a73 5g device after update

And last year i use to have galaxy  a71 4g device in which same problem arised and i did got fed up of this thing because service center also didnt approved my request to replace the display Its better to have another brands device which provides better help and services